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This month in GuruTrack

john chow
OUR PRIVACY POLICY
Having trouble sleeping? Here ya go!

RogersSullivan Media ("GuruTrack") respects your right to privacy, and we want you to be aware of how information is collected on our website and how such information is handled. This privacy policy applies only to the user privacy of the gurutrack.com website. It does not apply to offline activities of RogersSullivan Media or any of its affiliates.

Privacy Policy Effective Date / Updates
This Privacy Policy is effective as of January 15, 2010. Our business changes constantly. Our Privacy Policy will change also, and information collected through this website is subject to the Privacy Policy in effect at the time the information is collected (unless you consent otherwise as to information related to you). You are advised to check this web page (or such other page accessible by clicking on the Privacy Policy link in the footer of this website) frequently to see recent changes. GuruTrack will notify users of any changes to this Privacy Policy by posting the version of the Privacy Policy containing such changes on this web page (or such other page accessible by clicking on the Privacy Policy link in the footer of this website).

INFORMATION GuruTrack COLLECTS
What information does this website gather?
When you visit this website, the following types of information may be collected:
Personally Identifiable Information You Knowingly Provide
Information GuruTrack Collects Automatically
Non-Personally Identifiable Information You Knowingly Provide

Personally identifiable information that you knowingly provide is collected through this website. For example, you may be asked to provide personally identifiable contact information (such as name, address, telephone number and e-mail address) through this website. In addition, as you (and other users) browse this website, the web servers that are used to host this website automatically collect certain information about such visits (usually through the use of cookies, clear .gif files (also known as “web beacons”), and the analysis of http headers), such as the user’s IP address, the user’s domain name, the user’s browser type, the user’s user agent, how many users visit this website, which pages the user visits and for how long, the date and time the user accesses this website (and the date and time the user submits information through this website), the Internet address of the site from which the user directly linked to this website, and the links on this website on which the user clicks and the pages on which such links appear. In some cases, non-personally identifiable information that you provide (such as your zip/postal code, which markets interest you and how you heard about us) may be collected through this website. To improve the services we can offer you, we may decide to expand this website's capabilities for obtaining information about users in the future. We will update this Privacy Policy as our practices change to ensure that you are aware of developments in this area.

How does GuruTrack use information collected on this website?
When users supply personally identifiable information about themselves for a specific purpose (for example, to receive notice of updates to our online editorial features, to provide feedback, to request that a sales representative contact them or to subscribe to the GuruTrack website), we may use the information for that purpose. When users provide personally identifiable information to order products or services through this website, we may also use such personally identifiable information as we would use the same information obtained in a traditional non-electronic manner. For example, we may use such personally identifiable information to publish your name, address, and phone number in our directories (unless you have requested a non-published number), to assess your credit rating and/or to evaluate your service needs and contact you regarding additional services you may find useful. When users provide personally identifiable information in connection with a contest, sweepstakes or other promotion that we may run on this website, we may use such information to administer such contest, sweepstakes or promotion and to notify winners.
We may also use personally identifiable information you provide to communicate with you (e.g., to send you e-mails) and to otherwise serve you. For example, we may use your name and e-mail address to send you e-mails to (a) respond to a request you submitted, (b) provide information regarding our company, marketing information about products and services, and newsletters, (c) conduct online surveys, (d) confirm orders placed online and (e) otherwise communicate with you. However, you may request not to receive (i.e., “opt-out” of receiving) commercial e-mail messages (the primary purpose of which is the commercial advertisement or promotion of a commercial product or service) from us (on a category-by-category basis), by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page. If you have previously opted out of receiving commercial e-mail messages related to one or more categories, you may cancel your request to opt-out of (i.e., consent to receive commercial e-mail messages from us related to) such categories (on a category-by-category basis) by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page. Please note that we reserve the right to send certain types of e-mail messages that are not subject to opt-out (see information about e-mails, below) to online users, including those who have opted out of receiving commercial e-mail messages.
In addition, GuruTrack may use personally identifiable information you provide and information automatically collected through this website (and may combine personally identifiable information you provide with information automatically collected through this website and non-personally identifiable information you knowingly provide) as it deems appropriate to protect its property or other rights. We use information automatically collected through this website to improve this website, to monitor its performance, to make this website easier for you and other users to use, and to manage features and programs made available through this website. For example, GuruTrack may use information automatically collected through this website in the ways described in the section entitled “What is a cookie and why are they used in connection with this website?”, below.

Can I review and request changes to personally identifiable information that I provide through registration forms on This Website?
You may request not to receive (i.e., “opt-out” of receiving) commercial e-mail messages from us (on a category-by category basis), by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page. In addition, if you have previously opted out of receiving commercial e-mail messages related to one or more categories, you may cancel your request to opt-out of (i.e., consent to receive commercial e-mail messages from us related to) such categories (on a category-by-category basis) by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page. Please note that we reserve the right to send certain types of e-mail messages that are not subject to opt-out (see information about e-mails, below) to online users, including those who have opted out of receiving commercial e-mail messages.

Do you sell or provide my information collected through this website to companies outside of the "GuruTrack Family?"
This website is hosted and operated by a contractor of GuruTrack. Accordingly, all information collected through this website is collected by such contractor. Such contractor is contractually required to maintain the confidentiality of such information collected and is contractually prohibited from using such information except in connection with the provisioning of services to GuruTrack. Such contractor provides GuruTrack with all such information.
We do not sell or disclose personally identifiable information you provide through this website to anyone outside of the "GuruTrack Family" unless (i) you specifically authorize it, (ii) it is to enable GuruTrack’s hosting contractor (referenced above) to provide services in connection with the hosting, operation or maintenance of this website, (iii) it is to complete a transaction, service or activity that you initiated or requested, (iv) it is to provide a service on behalf of GuruTrack (for example, GuruTrack may contract with an entity outside of the “GuruTrack Family” to send e-mail messages on behalf of GuruTrack), in which case such non- “GuruTrack Family” entities are not permitted to use such information for any purpose other than to provide such service, (v) it is to assess your credit ranking or report your failure to fulfill your payment obligations in connection with the purchasing of (or application to purchase) products or services through this website, (vi) it is required by law or we believe that such action is necessary in order to conform to the edicts of the law, (vii) we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served, (viii) we believe that disclosure is necessary to protect the safety of customers, employees or property, or (ix) GuruTrack transfers all or substantially all of its assets to another entity (in which case GuruTrack may disclose, sell and/or otherwise provide personally identifiable information to such entity). If you provide personally identifiable information in the context of an event GuruTrack sponsors on this website with another company, such as a contest or sweepstakes, or if you register on a co-sponsored section or feature of this website, you may also be providing such personally identifiable information to the co-sponsor. When you provide your personally identifiable information to any third party, GuruTrack is not responsible for any third party’s use of such personally identifiable information. GuruTrack may share information automatically collected through this website with non-"GuruTrack Family" companies in order to assess the results of a promotion, event or third party relationship, to provide information to current or prospective customers, to complete a transaction, service or activity that the user initiated or requested, to enable its hosting contractor to provide services in connection with the hosting, operation or maintenance of this website, or to otherwise enhance your online experience. When we use third party tracking services to help us analyze automatically collected information in the aggregate to evaluate the effectiveness of this website. The third parties performing such tracking services are not permitted to use the information for any other purpose. We may also disclose information automatically collected through this website to non-“GuruTrack Family” companies or entities if (a) it is required by law or we believe that such action is necessary in order to conform to the edicts of the law, (b) we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served, (c) we believe that disclosure is necessary to protect the safety of customers, employees or property, or (d) GuruTrack transfers all or substantially all of its assets to another entity (in which case GuruTrack may disclose, sell and/or otherwise provide information automatically collected through this website to such entity).

Does this website contain links to other sites?
Yes. This website contains links to other sites. These other sites may (or may not) be “co-branded” or “private-labeled” with (or otherwise contain) the Solutions at Home trademark or other GuruTrack trademarks or branding. These other sites may, among other things, allow you to enter into a sweepstakes. You can tell if you have linked from one site to another site by looking at the URL in the browser window (or, if the link opens a new browser window, by looking at the URL found by “right-clicking” on the page in the window and selecting “properties”). If the second level domain of the URL for the page containing the link is different than the second level domain of the URL for the page www.gurutrack.com to a page located at the URLwww.saucyjoes.com, you have linked to another website. Please note that any of GuruTrack's trademarks or service marks (for example, Solutions at Home) may be included in the URL of a co-branded or private label site that is owned and operated by another company, in a location other than that occupied by the second level domain (for example, as the third level domain). Other companies that own or operate these sites may track and/or collect information about you, but GuruTrack does not have control over the privacy practices (including, without limitation, those relating to tracking user activity, collection of user data, use of user data, and security) of these companies (although, when a user activates a link from this website to one of these other sites, GuruTrack (or its hosting contractor) may pass the user’s referral URL and IP address to the server hosting such other site). We are not responsible for the privacy policies or practices (including, without limitation, those related to tracking, collection, use and security) employed by other companies (or in connection with sites of other companies), and we are not responsible for the content on or operation of sites of other companies (including, without limitation, any transactions conducted through such sites). We are committed to safeguarding customer privacy on our website. If you are visiting a site via a link on this website, you are advised to read the privacy policy of the other site for its policies regarding information tracking, collection, usage and security. GuruTrack may, however, host (or contract with third parties to host) website advertising linked to the gurutrack.com website (the "GuruTrack-Hosted Website Ad(s)"). If you provide personally identifiable information while visiting any GuruTrack-Hosted Website Ad, you will also be providing the personally identifiable information to the advertiser (and advertiser and/or GuruTrack (and/or its hosting contractor) may be automatically collecting information while you visit any GuruTrack-Hosted Website Ad). In addition, GuruTrack may share information which is automatically collected while you visit any GuruTrack-Hosted Website Ad with non-"GuruTrack Family" companies in order to complete a transaction that you initiated or to assess and report the results of the ad. GuruTrack is not responsible for the privacy practices employed by the advertiser. If you are visiting an GuruTrack-Hosted Website Ad via a link on this website, you are advised to read the privacy policy of such GuruTrack-Hosted Website Ad for its policies regarding information tracking, collection, usage and security.

Does GuruTrack combine personally identifiable information provided through this website by users of this website with offline information about such users?
If and when GuruTrack intends to combine personally identifiable information you provide through this website with offline information about you, this intent will be clearly stated. You will then have the ability to choose not to have that information combined.

Does this website send e-mail to users of this website?
GuruTrack (or its contractor) may send you commercial e-mail messages (unless you have chosen to opt-out of receiving them, with some exceptions, as explained below) and non-commercial e-mail messages (which are not subject to opt-out, as explained below). For example, GuruTrack (or its contractor) may send you e-mails to (a) respond to a request you submitted, (b) conduct online surveys, (c) provide information regarding our company, information regarding our website(s), marketing information about products and services, and newsletters, and (d) confirm orders placed online and to otherwise communicate with you as a customer. In addition, occasionally, we may use opt-in e-mail lists from third parties to promote our latest specials. You may request not to receive (i.e., “opt-out” of receiving) commercial e-mail messages (the primary purpose of which is the commercial advertisement or promotion of a commercial product or service) from us (on a category-by-category basis), by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page. If you have previously opted out of receiving commercial e-mail messages related to one or more categories, you may cancel your request to opt-out of (i.e., consent to receive commercial e-mail messages from us related to) such categories (on a category-by-category basis) by clicking on Update Your Email Preferences (or otherwise visiting the e-mail campaign opt-out page), and following the directions provided on the e-mail campaign opt-out page. Please note that we reserve the right to send e-mails to online users, including those who have opted out of receiving commercial e-mail messages, to (a) facilitate, complete or confirm a commercial transaction the user has agreed to enter into with GuruTrack; (b) provide warranty information, product recall information, or safety or security information with respect to a commercial product or service used or purchased by the user; (c) provide notification concerning a change in the terms or features of, notification of a change in the user’s standing or status with respect to, or at regular periodic intervals, account balance information or other type of account statement with respect to, a subscription, membership, account or comparable ongoing commercial relationship involving the ongoing purchase or use by the user of products or services offered by GuruTrack; (d) provide information directly related to an employment relationship or related benefit plan in which the user is currently involved, participating or enrolled, (e) deliver goods or services, including product updates or upgrades, that the user is entitled to receive under the terms of a transaction that the user has previously agreed to enter into with GuruTrack, (f) communicate other non-commercial e-mail messages, and (g) communicate commercial e-mail messages that the user consents to receiving. If you are visiting a site via a link on this website, you are advised to read the privacy policy of that other site for its policies regarding e-mail. (See section entitled “Do you accommodate links to other sites?”, above)

What is GuruTrack's position regarding online advertising and third party ad servers?
RogersSullivan Media does allow third parties to serve advertising into the gurutrack.com website. GuruTrack (or its contractor) may host advertisements which are displayed on this website.

What security measures are in place to restrict access to personally identifiable information?
This website is hosted and operated by a contractor of GuruTrack. Such contractor is contractually required to protect this website with a variety of security measures, including physical access controls. Such contractor is also contractually required to have a documented change control process. We also contractually require our hosting contractor to implement other control mechanisms in an effort to help protect personally identifiable information that you provide through this website from being lost, misused or altered inappropriately.

What is a cookie and why are they used in connection with this website?
A cookie is a small data string our server writes to your hard drive that contains your unique User ID for this website. Cookies help us to identify new and returning users to this website, analyze click-stream data, and track historical activity on this website, which allows us (and our hosting contractor) to give you a more personalized, useful experience on this website.Cookies help GuruTrack (and our hosting contractor) to enhance the user's online experience and can be used to:
deliver the appropriate geographic message
manage frequency of ad exposure; avoid over delivery of the same message
tailor an advertisement or other content to better match your interests and preferences
ensure that you see the correct products and pricing applicable to the state in which you live
keep track of your order as you order services
understand advertising effectiveness
to manage features and programs made available through this website

A cookie cannot be used to access or otherwise compromise the data on your hard drive. However, customers are free to delete website cookies. Most internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. You can choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique User ID. Please be aware that cookies may be required to complete certain functions on this website, such as ordering products or services. To disable cookies, see "Setting Cookie Preferences", below. However, you need to understand that some websites/ad serving companies have the ability to reestablish your history even after cookie deletion, if you reenter the same site on another occasion, or some other site tracked by the ad serving company/network, and specifically provide personal data.Deletion of cookies alone does not prevent ad serving companies from reestablishing history on a user. The user must either continue to decline cookies each time it reenters the site to keep the tracking severed, if desired, or opt-out. When you opt-out, your unique user ID cookie is erased and you are reassigned an anonymous, non-id cookie. This new cookie tells websites that you have opted out and they will then know not to attempt to assign other cookies to you in the future. Opt-out cookies do not contain a unique user ID number therefore websites are not able to identify your computer uniquely. Users who choose to continually delete cookies and not opt out can have their browser advise them each time a website attempts to send a cookie to your system. At that time, you can choose to either Accept or Cancel a cookie. Users who choose to "opt out" after deleting cookies will receive an anonymous/non personally identifiable cookie.

Here is How to Set Your Cookie Preferences: Microsoft Internet Explorer 5+: From the menu, select Tools and click on Internet Options. Click on the Privacy tab.Mozilla Firefox: From the menu, select Tools and click on Options. Click the Privacy panel and then click on the Cookies label.Netscape Navigator 7+: From the menu, select Edit and click Preferences. Click the Privacy & Security category, then click Cookies. Other Browsers: Contact the manufacturer of the browser for information.

Does GuruTrack knowingly collect personal information from children through this website?
This website is not directed towards children under the age of 13, and GuruTrack does not knowingly collect personal information from children through this website. However, we cannot always determine the age of persons who access and use this website. If a child visits this site or provides the child’s information through this website, we encourage the parent or guardian of the child to Contact Us to have such information deleted. This website, and any website to which users may link from this website, may contain content provided by advertisers or other third parties that may not be suitable for children. GuruTrack asks parents or legal guardians to assist GuruTrack by supervising any activities of children at this website.

CONTACT INFORMATION
Who do I contact if I am concerned, or have questions, about my privacy related to this website?
Please contact us via email at admin@gurutracl.com


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